A disappointing start?
One of the key attractions of RPA is its ability to provide significant cost and productivity benefits in a very short time period (most RPA use cases have a return on investment of less than a year). These obvious attractions notwithstanding, the growing perception of RPA being a stand-alone transformation lever to quickly realize benefits has led many organizations in Asia and Oceania, particularly in the more expensive countries (Australia, Singapore, and Japan), to treat RPA as a series of point solutions, simply aping human behaviors, with scattered process ownership and less than adequate governance. On the whole, while providing a first experience of implemen...
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